Jan 18, 2023 | Human Resources

Top 5 Reasons to Utilize 9Dot’s HelpDesk Services




Top 5 Reasons to Utilize 9Dot’s HelpDesk Services

Say hello to our outstanding Helpdesk Team! This mighty team are the behind the scenes magicians that provide the valuable service of getting your HR questions answered quickly and efficiently. What is Helpdesk and how can they help you? We have outlined 5 key ways the Helpdesk can assist you below!


1. Our HR Helpdesk is a one stop shop for all of your HR needs! We encourage you to send all of your HR related questions to helpdesk@hello9dot.com and we will connect you to the right person.

2. Looking for an answer quickly? Our Helpdesk team has a standard response time of 24 hours or less, which means getting you the answers you need in a timely manner.



3. Are you in the market to buy a car, or looking into your loan options? Helpdesk can help with all of your verification of employment needs–It’s actually our most common request!



4.  Do you have documents you need included in your employee file? Send the Helpdesk anything from your current certifications & credentials to your vaccine records or Covid test results and we will update your profile accordingly.



5. Are you experiencing a life event such as a new baby, marriage or change of address? We can get you connected to the right team who will guide you through the process.


Our Helpdesk Team is here to help with all your HR needs! From quick answers to verification of employment, document updates, and life event guidance, we’ve got you covered. Don’t hesitate to reach out to helpdesk@hello9dot.com and let us make your HR experience a breeze. Thanks for choosing us!




About 9Dot: 9Dot provides mission-driven organizations with HR and accounting solutions such as onboarding employees, recruitment and staffing, and much more. To learn more about our services, please reach out to sales@hello9dot.com.